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Opinion Piece: Community relationship management is the cornerstone of successful renewable projects in South Africa

By Donné Nieman, Sales Director at Workforce Staffing and Michael Montgomery Le Gassick, Regional Director at Workforce Staffing

As South Africa makes progress in achieving its renewable energy goals, renewable projects have become increasingly important. These projects, often situated in rural or outlying areas, not only contribute to reducing the country’s reliance on fossil fuels but also offer significant opportunities for community upliftment. However, ensuring the success of these developments requires careful consideration of stakeholder relationships. 

A robust stakeholder relationship strategy is crucial for securing local support, addressing socio-economic development responsibilities, and meeting economic development obligations. An expert human-centric solutions partner can be invaluable in navigating these complex dynamics, by taking a holistic approach to community relationship management, ensuring that both job creation and procurement activities benefit the communities in and around the project site.

Stakeholder engagement is the first step

Before any energy project can begin, it is essential to identify and engage with key stakeholders. These include key local community and government structures surrounding the project site.  Working with key stakeholders is critical, as they hold significant power and can make or break a project before it even gets off the ground. Strategies should also include communication measures to keep landowners informed of project activities before, during, and after construction. The relationships built during stakeholder engagement will impact the project throughout its lifecycle, making it essential to secure buy-in and establish strong relationships from the outset.

In addition, it is important to formulate communication strategies in conjunction with municipal and regional governments. This ensures that risk mitigation measures comply with   local regulations to align with regional development goals, whilst driving economic development targets. The strategies implemented should promote job creation and local procurement while providing a framework for measuring, monitoring and providing reporting related to compliance with economic development targets.

A comprehensive community relationship management programme should form part of the risk mitigation process and a, pre-construction plan, to ensure that all parties are on the same page. This programme should focus on socio-economic development responsibilities, which are essential for ensuring that the community reaps maximum benefit from the project.

Maximising community benefit

Renewable energy projects need to be planned with the community in mind right from the start. This includes community upliftment initiatives to ensure local communities benefit not only from employment opportunities, but also enterprise development and corporate social investment that goes beyond job creation.

It is also important to design an appropriate recruitment strategy that ensures the prioritisation of local hires, providing much-needed employment and skills development in the area. This extends to local procurement and ensures that community-owned businesses are considered for supplying goods and services to the project. Regular monitoring of job creation and procurement targets helps ensure the project adheres to its economic development obligations, as failure to do so can result in significant setbacks, including community opposition or even shutdown of the project.

A holistic approach beyond recruitment

A poorly managed community relationship can have severe operational impacts. If community concerns are not addressed during the planning stages, it can lead to delays or even prevent the project from moving forward. For international companies, unfamiliarity with the complexities of local dynamics can pose significant risks.

The right human-centric solutions partner can provide expertise during the stakeholder engagement process and design risk mitigation measures aimed at compliance, which ensures that companies can navigate these challenges smoothly, avoiding conflicts that could derail the project. They can also drive SMME procurement activities, ensuring that local businesses are included and given priority. This strategy not only promotes local enterprise development but also fosters goodwill within the community, helping to avoid potential conflicts.

A human-centric solutions partner can also assist with negotiating collective bargaining, ensuring fair working conditions for all employees. In addition, they can help design community grievance mechanisms that provide a structured approach for addressing employee and community concerns, ensuring that issues are resolved efficiently and fairly.

The role of an employment partner in this space extends beyond traditional Temporary Employment Services (TES). A holistic approach is key, including tailoring services to each specific project, and offering support in all aspects of compliance. This includes effective stakeholder engagement, monitoring economic obligations aimed at job creation and procurement, and designing recruitment and onboarding strategies to upskill local workers for the project. These efforts aim to ensure long-term community benefits while proactively addressing potential conflicts or grievances before they escalate.

Driving South Africa’s renewable energy goals

Energy projects are crucial to South Africa’s energy transition, but their success depends heavily on community relationships. Without careful consideration of local dynamics, even the most well-intentioned project can face significant challenges. By engaging with a trusted employment partner, companies can ensure that community relations are prioritised from the outset. A robust community engagement plan that aligns with economic development processes and socio-economic development goals is essential to ensuring sustainability and long-term success.

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