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Salesforce announces sustainability Cloud Scope 3 Hub and new climate commitments to create a more sustainable future

Global CRM company Salesforce (NYSE: CRM) has introduced Salesforce Sustainability Cloud Scope 3 Hub to help companies streamline how they track their supply chain carbon footprint data to effectively engage with suppliers to align on sustainability efforts.  

Previously, a company’s supply chain carbon accounting was a multi-month process, full of incomplete data and tracked in complex spreadsheets. Now with Sustainability Cloud, it can be done in less than a day.  For a credible corporate sustainability plan, tracking and taking action on these emissions is now a given. 

“To rise and meet the climate emergency head on, we need more than pledges. Companies must take action immediately to change the way they do business, including collaborating more deeply with suppliers for climate action,” says Patrick Flynn, VP of Sustainability, Salesforce. “We put transformational digital tools in the hands of companies to give them a 360 view of their carbon footprint so they can take meaningful action across their supply chain and reach net zero, faster.”

Salesforce makes it a priority to harness its culture of innovation to drive positive societal impact through serving the interest of its stakeholders – including the planet.  With businesses, investors and governments increasingly focused on a net zero transition, and with consumers demanding more sustainable practices from brands, companies must look holistically at their supply chain in order to deliver results.

In the business of climate: Sustainability Cloud Scope 3 Hub

For a company to enact an impactful climate strategy, all emissions must be considered and accounted for in their carbon emissions portfolio. To get the reduction strategy right, however, that data has to be clear and trustworthy.

Scope 3 emissions in Salesforce Sustainability Cloud are captured and visualised within the same platform that currently calculates scope 1 emissions (the direct emissions from owned and operated assets), and scope 2 emissions (those associated with the purchase of electricity, heat, or cooling for a company’s own use). This provides a single source of truth for emissions data.

Key Sustainability Cloud Scope 3 Hub functionality

  • Sustainability Cloud Scope 3 Hub comes with a commonly used emission factors dataset from the U.S. Environmental Protection Agency (EPA), while allowing companies to bring their own emission factors dataset.
  • Fast and simple to track — all a company needs is its procurement or spending data. Sustainability Cloud provides a simple process of matching spending categories to spend-based emission factors and to scope 3 categories. The results can be rolled up and summarised by spend type (such as business travel and the purchase of goods and services) and by vendor. It also supports procurement data and emission factors data in any currency.
  • In addition to capturing scope 1, 2 and 3 emissions, Sustainability Cloud can track historical and real-time environmental, social and governance (ESG) data in the same platform, allowing companies to have a 360 view of investor-grade data and support best practices in impact disclosures.

Salesforce’s own scope 3 business travel emissions and influencing the broader industry

Salesforce uses Sustainability Cloud to calculate its own emission data, and as a key part of scope 3, Salesforce calculates the company’s business travel, which it has been offsetting since 2019.

As travel fell to near zero last year, Salesforce saw an opportunity to reimagine its business travel strategy and set a goal to reduce its annual business travel carbon emission intensity (emission/$ revenue) by 50% relative to 2019. In conjunction with the reduced travel commitment, Salesforce is helping incentivise emerging clean technologies and working with partners to lower barriers to scale and cost reduction. Salesforce has joined leading environmental groups RMI and the Environmental Defense Fund’s Sustainable Aviation Buyers Alliance (SABA) on a new initiative to help accelerate the path to climate neutral air transport by driving investment in high quality Sustainable Aviation Fuel (SAF).

Driving a more sustainable supply chain through the customer-supplier relationship

As part of Salesforce’s 1.5 degree Science Based Target, Salesforce is actively working with 250 of its top suppliers representing 60% of its scope 3 emissions to set science-based targets of their own by 2024. As of 2020, suppliers representing 28% of its emissions have set or committed to such goals of their own, putting Salesforce nearly halfway to its goal.

It’s more important than ever that companies understand their most sustainability oriented customers, and actively work with their vendors and suppliers to drive more thoughtful sustainability practices across the supply chain. Businesses — big and small and across all industries — can create meaningful change by working together and taking bold climate action beyond their four walls.

Learn more about Salesforce’s sustainability initiatives:

Working with suppliers to set science-based targets of their own by 2024 is a key part of Salesforce’s integrated climate strategy that includes:

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